MSWDO

Service Pledge

We pledge to deliver effectively and efficiently the basic social services to disadvantaged and needy individuals, families and communities as we believed in the interest worth and dignity of men. Applying the principles of social work profession; acceptance, confidentiality, purposeful expression of feelings, individualization, controlled emotional involvement, client self-determination and non-judgmental principles

So help us God!

The Municipal Social Welfare and Development Office is the sole entity in the municipal government structure through which the local government provides basic welfare services particularly to deliver preventive, restorative and developmental services for the marginalized, disadvantaged sector of the community such as:

Early Child Care Development
About the Service:

Early Child Care Development (ECCD) Program catered children aged 3 years to 4 years & 11 months and it is facilitated by thirty-six (36) well-trained Day Care Workers volunteers deployed to thirty-five (35) Day Care Centers in the municipality. Records show that despite of the limited resources of the municipality a yearly average of 1,100 had been served by the program.

Every Day Care Center in the barangay has complete facilities and amenities such as; Playground apparatus, television set, sound system, water dispenser, and others.

Women’s Welfare
About the Service

The State, in ensuring the full integration of women’s concerns in the mainstream of development, shall provide ample opportunities to enhance and develop their skills, acquire productive employment and contribute to their families and communities to the fullest of their capabilities.

The establishment of Kabuhayan Center for Women, Pansit Processing House, and Kaong Processing Plant are the LGU’s initiatives to complements the national thrusts for women development.

Gender and Development (GAD) was appropriated yearly to finance Plans and Projects formulated by the GAD focal Point/Committee

Senior Citizens

Republic Act 9994, also known as “Expanded Senior Citizens Act of 2010”, recognizes the rights of the senior citizens to take their proper place in society and make them a concern of the family, community, and government and some other objectives.

In consonant to the act, the Local Government Unit (LGU) of Polanco supports the welfare of elderly constituents by directing the barangay LGU to provide appropriate budget as mandated by law and encourage of establishing a senior citizen’s center in their respective barangays.

The municipality has its Office of Senior Citizen’s Affairs located at Kabuhayan Center and manned with OSCA head & one (1) staff to facilitate senior citizens’ concern. Municipal Senior Citizen’s Center is also established to provide them an avenue for their meetings and recreation at Poblacion South.

Person’s with Disability

Disabled persons are part of society, thus the State shall give full support to the improvement of the total well-being of disabled persons and their integration into the mainstream of society. Toward this end, the State shall adopt policies ensuring the rehabilitation, self-development and self-reliance of disabled persons. It shall develop their skills and potentials to enable them to compete favorably for available opportunities.

2010 report showed that there were 38 out of 41 disabled persons of Polanco availed the services of the government such as; Medical & Dental Check-up and provision of assistive devices.

Services:

Services for child abuse cases
About the Service:

Minor victims in any form of abuses are provided counseling and referral services to regain self-trust and self respect and live a normal life out from trauma as a result of such abuses.

Requirements:

  • Birth/Baptismal Certificate
  • Certificate of residency and indigency from the barangay
  • Medical Certificate

How to Avail of the Service:

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH
1. Interview

Client will undergo interview for information and data gathering.

30 minutes Glyn G. Tulabing
SW

Juana C. Bernus
SWO I

2. Referral to the following:

a. PNP for Police blotter, execute affidavit for filing of a case.

b. Medical Examination

c. Counselling services

d. Financial assistance

e. (when necessary)

3-5 days PO I Marilyn P. Sabado
PNP Women/Children’s
Desk Officer

Dr. Domiciano P. Talaboc
Rural Health Physician

Evelyn Eldian
SWO
DSWD,BDSK, DIPOLOG CITY

Renario T. Monton
YDA

Juana C. Bernus
SWO

Financial Assistance
About the Service:

Limited financial assistance is extended to indigent families and individuals who are in crisis or emergency situations like sudden death, accident, victims of natural and manmade calamities, victims of abuse, domestic violence, and children in conflict with the law for food, shelter, fare, hospitalization, other basic urgent needs and materials needed for the renovation and re-construction of totally and partially damaged houses.

Requirements

  • Death Certificate (for burial)
  • Certificate of Residency and indigency from the barangay
  • Medical Certificate
  • Birth/Baptismal Certificate (for minors)
  • Affidavit for fire victims
  • Pictures of totally and partially damaged houses (for flood and typhoon victims)

How to Avail of the Service:

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH
1. Filing up of the application form and interview.

Client will fill up application form and undergo interview for information and data gathering regarding the case and family background.

20 minutes Renario T. Monton
YDA

Aileen B. Barba
DCW I

Juana C. Bernus
SWO I

2. Preparation of Case Summary Report

Employee In-charge prepares case summary report as supporting document to the claim.

1 hour Renario T. Monton
YDA

Juana C. Bernus
SWO I

3. Preparation of DV, OS, Certificate of eligibility. 15 minutes Aileen B. Barba
DCW I

Renario T. Monton
YDA

Juana C. Bernus
SWO I

4. Review of completeness and approval of documents 5 minutes Jay O. Sebastian
MSWDO
5. Processing of documents/checks at Mayor’s Office, Budget Office, Accounting Office and Treasurer’s Office 1-3 days Renario T. Monton
YDA

Aileen B. Barba
DCW I

Issuance of Solo Parent Identification Card

About the Service:

Solo Parent Identification Card is issued to individuals who fall under any of the following Category: a woman who gives birth as a result of rape or crimes against chastity, widow or widower, legally separated or de facto separated, annulled marriages, abandoned by spouse for at least one year, a parent left solo or alone with the responsibility of parenthood while the spouse is detailed or serving sentence for a crime conviction for at least one year, a parent left solo or alone with the responsibility due to physical or mental capacity of the spouse as certified by public practitioner, unmarried mother/father who preferred to raise his/her children, any family member who assumes the responsibility of head of the family as a result of sudden death, abandonment, disappearance or prolonged absence of the parents.

The I.D. is used to avail the comprehensive packaged program/services for solo parents as a response to address the needs of the solo parents and their children. The packaged of services initially includes livelihood, self-employment and skills development, employment-related benefits, psychosocial, educational, health and housing services The I.D. is valid only for one year, but renewable each succeeding year, subject to re-assessment and evaluation by the social worker, in case of transfer, the card holder shall surrender the I.D. to the MSDWD Office.

Requirements:

  • Certificate of residency at least 6 months from the barangay
  • Latest income tax return
  • Circumstance certification for being a solo parent e.g. death certificate, medical certificate, court order, etc.
  • Barangay clearance indicating of non-availing or availing of the benefits and nature of benefits in case of transferee

How to Avail of the Service:

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH
1. Intake Interview Client/ costumer will undergo interview for information and data gathering. 1 hour Glyn G. Tulabing
SW

Juana C. Bernus
SWO I

2. Filling up of application form and submission of requirements. 20 minutes Glyn G. Tulabing
SW

Juana C. Bernus
SWO I

3. Conduct of home visits, assessment and preparation of social case study report. 1 month Jay O. Sebastian
MSWDO

Glyn G. Tulabing
SW

Juana C. Bernus
SWO I

4. Approval of Solo Parent application 5 minutes Jay O. Sebastian
MSWDO

Anacleto H. Olvis Jr.
Municipal Mayor

5. Release of Solo Parent ID. 5 minutes Glyn G. Tulabing
SW
Issuance of Senior Citizen Identification Card
About the Service:

Senior Citizen age 60 and above can avail of benefits and privileges provided in Republic Act 7432 ID cards will be issued to any qualified senior citizens to avail of the 20 percent discount on transportation fare by land, air and water, hotels, restaurants, amusement parks or recreation centers, cinema houses, theaters, circuses, concert halls, carnivals and other similar places of culture, leisure and amusement, purchase of medicines and availing of 5 percent discount in grocery items, free medical and dental check up in any government hospitals.

Requirements:

  • Birth/Baptismal Certificate
  • Certificate of Residency

How to Avail of the Service:

FOLLOWS THESE STEPS IT WILL TAKE YOU PLEASE APPROACH
1. Apply and be in the list of the roaster form. 5 minutes George M. Agayan
YDA
2. Process the application forms for signatures 20 minutes George M. Agayan
YDA
3. Submission of application forms to the MSWDO for signatures
(Affixing of required signatures)
Half Day Silvino Paner
OSCA Chairman

Jay O. Sebastian
MSWDO

Anacleto H. Olvis, Jr.
Municipal Mayor

4. Processing and issuance of Senior Citizens ‘ID   George M. Agayan
YDA
5. Release of Senior Citizens’ ID 5 minutes George M. Agayan
YDA
Issuance of Disabled Identification Card
About the Service:

Disabled ID is issued to any person with disability to avail of the 20 percent discount on transportation fare, by land, air, water transportation facility.

Requirements:

  • Picture (Half Body)
  • Certificate of residency from the Barangay

How to Avail of the Service:

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH
1.Intake interview for information and data gathering. 20 minutes George M. Agayan
YDA
2.Filling in for application  for the ID 15 minutes -do-
3.Approval of application for the ID. 5 minutes Jay O. Sebastian
MSWDO

Anacleto H. Olvis, Jr.
Municipal Mayor

4.Release of Disabled ID card. 5 minutes George M. Agayan
YDA
Parent Effectiveness Service
About the Service:

Parent effectiveness is the provision and expansion of knowledge and skills of parents and caregivers on parenting to be able to respond to parental duties and responsibilities especially in early childhood development, behaviour management of young children, husband-wife relationships, prevention of child abuse, health care and other challenges of parenting. It assists parents and parent substitute develop and strengthen their knowledge and skills to assume major educational role in child’s rearing growth and development.

Requirements:

  • Must have child/children below 6 years old
  • Willing to attend different sessions.

How to Avail of the Service:

Interested parents or caregivers must enrol in their respective Day Care Center in the Barangay.

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH
1. Intake Interview for information and data gathering 20 minutes George M. Agayan
YDA

Juana C. Bernus
SWO I

Renario T. Monton
YDA II

2. Filling up application form and submission of requirements 15 minutes -do-
Services for Violence against Women and Children Cases
About the Service:

Women and their children who are victims of domestic violence and human trafficking are provided assistance; referral and counseling services regain self-trust, self confidence and live a normal life again out from their traumatic experiences.

Requirements:

  • Certification from the Barangay
  • Medical Certificate

How to Avail of the Service:

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH
1. InterviewCustomer will undergo interview for data and information gathering. 30 minutes Juana C. Bernus
SWO I

Glyn G. Tulabing
SW

2. Referral:Client advised to proceed to ff. offices for:

a. Police blotter, execute affidavit for filling of a case

b. Medical Examination

c. Issuance of Barangay Protection Order

d. Counselling Services

e. Financial Assistance (when necessary)

 
 
 
30 minutes to 1 hour

10 minutes

10 minutes

1-2 hours

3-5 days

PO I Marilyn P. Sabado
PNP Women/ Children’s
Desk Officer

Dr. Domiciano P. Talaboc
Rural Health Physician

Respective Barangay
Captain/Barangay Counselor

Evelyn Eldian
SWO II
DSWD,BDSK,
 DIPOLOG CITY

Juana C. Bernus
SWO I

Glyn G. Tulabing
SW

Monitoring and Counseling Services
About the Service:

Monitoring and Counseling services are provided to minor offenders or children in conflict with the law and their families, who committed a crime at the age of 17 and below. Indigent youth offenders also avail a release on recognizance custody while case is ongoing in court in lieu of a bond.

Requirements:

 

How to Avail of the Service:

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH
1. Interview

Customer will undergo interview for data and information gathering.

30 minutes Juana C. Bernus
SWO I

Glyn G. Tulabing
SW

2. Referral:

Client advised to proceed to ff. offices for:

a. Police blotter, execute affidavit for filling of a case

b. Medical Examination

c. Issuance of Barangay Protection Order

d. Counselling Services

e. Financial Assistance (when necessary)

 

30 minutes to 1 hour

10 minutes
 
10 minutes

1-2 hours
 
 
3-5 days

PO I Marilyn P. Sabado
PNP Women/ Children’s
Desk Officer

Dr. Domiciano P. Talaboc
Rural Health Physician

Respective Barangay
Captain/Barangay Counselor

Evelyn Eldian
SWO II
DSWD,BDSK,
 DIPOLOG CITY

Juana C. Bernus
SWO I

Glyn G. Tulabing
SW

Day Care Center Program
About the Service:

Early Childhood Education is provided to our pre-schoolers aging 3 to 5. 11 years old, in different Day Care Centers. It aims to promote and enhance psycho social development of our disadvantaged and underprivileged young children. The session is managed and handled by an accredited Day Care Worker/Day Care Teacher. The activity is conducted daily in two sessions, morning and afternoon with the minimum monthly fee which is determined in consultation with the parent’s committee where the Day Care Center is located.

Requirements:

  • Birth/Baptismal Certificate
  • Health Record
  • Parent’s Consent Form

How to Avail of the Service:

Parents who would like to enroll their children at any Day Care Centers may contact or approachthe Day Care Workers on the following master list:

BARANGAYS NAME OF DAY CARE CENTERS NAME OF DAY CARE WORKERS
1.San Pedro San Pedro Day Care Center Agad, Julieta t.
2.Macleodes Macleodes Day Care Center Atad, Elizabeth B.
3.Isis Isis Day Care Center Salarda, Nida O.
4.Villahermosa Villahermosa Day Care Center Andog, Anabella S.
5.Lingasad Lingasad Day Care Center Varances, Lilife N.
6.Bethlehem Bethlehem Day Care Center Dagooc, Lorna
7.Bandera Bandera Day Care Center Berto, Nila M.
8.Sto.Niño Sto.Niño Day Care Center Biangcong, Mary Jane
9.Milad Milad Day Care Center Cabilin, Nena M.
10.Poblacion South Poblacion South Day Care Center Carollo, Susan A.
11.Pian Pian Day Care Center Cordova, Marilyn
12.Lapayanbaja Lapayanbaja Day Care Center Basaya, Yenleen P.
13.Obay Obay Day Care Center Gooc, Lucena
14.Sianib Sianib Day Care Center Ebale, Edelin
15.Letapan Letapan Day Care Center Ecaonapo, Marilou
16.San Miguel San Miguel Day Care Center Ferrer, Anna Marie
17.New Sicayab New Sicayab Day Care Center Hangad, Leonila
18.Guinles Guinles Day Care Center Indonto, Elizabeth
19.Sto.Niño Sto.Niño Day Care Center Laput, Daylinda
20.Dansulian Dansulian Day Care Center Lira, Maylin
21.Magangon Magangon Day Care Center Magallenes, Juvelita
22.Anastacio Anastacio Day Care Center Martizano, Jennifer
23.Linabo Linabo Day Care Center Montifalcon, Irene
24.Silawe Silawe Day Care Center Moreni, Porferia
25.New Lebangon New Lebangon Day Care Center Ombalino, Cielo
26.Poblacion North Poblacion North Day Care Center Nadala, Marilyn
27.Guinles Guinles Day Care Center Osahita, Debie
28.De Venta Perla De Venta Perla Day Care Center Patangan, Vicenta
29.Obay (VCH) VCH Day Care Center Saldariega, Excelyn
30.San Antonio San Antonio Day Care Center Rubi, Realina
31.San Antonio San Antonio Day Care Center Reyes, Jacqueline
32.Poblacion North Poblacion North Day Care Center Barba, Ma. Aileen
33.Labrador Labrador Day Care Center Tulabing, Asteria
34.Poblacion North Poblacion North Day Care Center Barba, Ma. Aileen
35.Dangi Dangi Day Care Center Collado, Flordeliza